Privacy Policy
We take your privacy seriously. This policy explains how 24/7 Loans Ottawa collects, uses, and protects your personal information when you use our referral service.
Information We Collect
When you submit a loan inquiry through our website, we collect information you provide directly, including your name, email address, phone number, postal code, employment status, and income range. We also collect technical information such as your IP address, browser type, and pages visited to improve our service and understand how visitors use our site.
We do not store full banking details or complete financial records. Our role is to connect you with licensed lenders across Canada who will handle your complete application and sensitive financial data according to their own privacy practices.
How We Use Your Information
Your information is used to:
- Match you with appropriate licensed lenders in your province
- Send your inquiry to lenders who may contact you about loan options
- Respond to your questions and provide customer support
- Improve our website, referral matching, and user experience
- Comply with Canadian privacy and lending regulations
We do not sell your personal information to third parties for marketing purposes. Lenders you are referred to may contact you directly about their products and services.
Sharing Your Information
Your information is shared only with licensed lenders we partner with to fulfill your loan inquiry. These lenders operate under provincial lending regulations and maintain their own privacy policies. We recommend reviewing a lender's privacy statement before completing their application.
We may also disclose information if required by law, court order, or to protect the security of our service and users.
Data Security
We use industry-standard encryption and security measures to protect your personal information from unauthorized access, alteration, and disclosure. However, no online transmission is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
Our servers are located in Canada and comply with Canadian data protection standards. We limit access to your information to employees and contractors who need it to provide our service.
Cookies and Tracking
Our website uses cookies to remember your preferences, track site usage, and improve functionality. You can control cookie settings through your browser. Disabling cookies may affect some features of our site.
We do not use cookies to track you across unrelated third-party websites.
Your Rights and Choices
Under Canadian privacy laws, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Opt out of marketing communications
- Withdraw consent for us to share your inquiry with lenders
To exercise these rights, contact us using the information below. We will respond to your request within 30 days where legally required.
Children's Privacy
Our service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with information, we will delete it promptly.
Third-Party Links
Our website may contain links to lender websites and other third-party sites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any information.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website and updating the "last updated" date. Your continued use of our service constitutes acceptance of the updated policy.
Contact Us
If you have questions about this privacy policy, concerns about your personal information, or wish to exercise your privacy rights, please contact us:
24/7 Loans Ottawa
Email: [email protected]
Response time: Within 30 days of receipt
You may also contact the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.
Policy reviewed by: Trevor Jacobson
Last updated: 2025